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faqs

general question

How much does one SMS cost?

Kindly get in touch here to get the pricing plans list

How many SMS can I send at a time?

You can send Up To 100,000 SMS at once, normally delivered within 5 minutes. In some rare occasions, there might be dips in service on the telephone company side that might make it take longer. However, when normal operation resumes, your messages will be delivered.

How can I reach you for assistance?
If you are viewing this page from a PC, at the bottom right corner there is a chat application. You can reach us using that during working hours. You can also reach us on:
Mobile: +254721567415
info@scarlettechnology.co.ke

How do I get replies to messages sent out?

You can achieve this in two ways; through the Shortcode and Keyword services. The Shortcode service is a five-digit code assigned exclusively to you, where users are able to send in their feedback to you without using a keyword to the code. The Keyword service allows you to receive replies through a shared Shortcode. Kindly contact us for further details at info@scarlettechnology.co.ke

Technical Question

How can I buy SMS credits?

You can purchase units on M-PESA, EquiTel, Airtel Money, PayPal

Kindly get in touch here to get the pricing plans list